United Airlines - Flying the unfriendly skies

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Gregg
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Re: United Airlines - Flying the unfriendly skies

Post #126 by Gregg » Thu May 11, 2017 9:29 am

I don't pay for my own airline tickets so I always fly first class, and Delta treats me real good. A year ago I was in a wheelchair for a flight and they likewise bent over backwards to treat me well. I dunno whether I've been lucky, if Delta is better than most (I always fly Delta) or if the combination of being in First Class and not acting like an ass gets me better treatment, but I don't have any complaints about flying.



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kate520
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Re: United Airlines - Flying the unfriendly skies

Post #127 by kate520 » Thu May 11, 2017 12:02 pm

When I first moved back to CA I worked for 1.5 years on the Dem's reapportionment plan, the first time they used a computer to do it. We entered voting data from the previous three elections into the database, using the Booth computing center at CalTech. It was a monumental undertaking!

After the data was entered, they tested the software they had commissioned to draw the districts on the map plotter (dang, that was cool). I was the liaison with David Roberti's office, the Dem in charge, and I travelled frequently to Sacto for meetings. Delta was the only carrier that flew from Burbansk. I never had trouble getting there, but literally every time I went my return flight was canceled. All the other carriers going to Burbank honored the Delta tickets, so I could usually scrounge a ride on American. I pretty much stopped using Delta for 10 years.

We had a Fogbow meetup in New Orleans a few years ago and Delta was my only choice. When we checked in they asked if we wanted to be bumped and offered two $800 vouchers PLUS seats on the next flight, which happened to be direct and got us there before our original flight would have. Yes, please. While we waited we got to see the woman who holds the Guinness record for the largest boobs. She was parading around with an entourage. :eek2:

They've really stepped up their game, Delta. I've flown them whenever possible since and have not been bumped or otherwise disappointed yet.


Service to others is the rent you pay for your room here on earth.

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RTH10260
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Re: United Airlines - Flying the unfriendly skies

Post #128 by RTH10260 » Thu May 11, 2017 10:35 pm

on the lighter side :-D

Irish reply to United Airlines
How Irish Airline companies harasses and intimidates it's customers





maydijo
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Re: United Airlines - Flying the unfriendly skies

Post #129 by maydijo » Fri May 12, 2017 12:29 am

Lani wrote:I'll skip the taipan encounter other than to say it's a beautiful snake. Also territorial and aggressive. Oh, and deadly.


Off Topic
A few years ago my daughter decided she wanted a snake. "I think I should start with a friendly one, so maybe you could get me a taipan for my birthday." I suggested maybe we start with something that couldn't kill her. BTW, the grandma jumping in and socking the crocodile in the eye - How Aussie-as is that story? Don't you miss it here? I bet you never see that sort of thing in Hawaii!



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RTH10260
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Re: United Airlines - Flying the unfriendly skies

Post #130 by RTH10260 » Sun May 14, 2017 11:18 pm

other troubles

Passenger says JetBlue booted his family from flight over a birthday cake
By Amy B Wang May 14 at 12:30 PM

An airport worker leads JetBlue planes onto the tarmac of John F. Kennedy International Airport in New York on Dec. 11, 2013. (Lucas Jackson/Reuters)
A family en route to a birthday celebration in Las Vegas this month said they were booted from a JetBlue flight over where to store a cake they had brought on board — even after, they said, they complied with instructions to move the cake to the floor.

The airline confirmed the incident occurred May 3 aboard JetBlue Flight 611 before takeoff from New York’s John F. Kennedy International Airport. However, it is disputing the passengers’ account, saying their removal was justified because their “behavior demonstrated a risk for additional escalation in air.”

The incident was not widely reported until Saturday, after video the family took was published.


Events are spread out over the article, better read thru it https://www.washingtonpost.com/news/dr- ... hday-cake/



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RTH10260
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Re: United Airlines - Flying the unfriendly skies

Post #131 by RTH10260 » Tue May 16, 2017 6:18 pm

JetBlue Never Overbooks, But It's The King Of Involuntarily Bumping People
The airline takes pride in its policy of never overbooking flights, but it leads the industry in bumping people from flights without their consent.

Posted on May 16, 2017, at 10:41 p.m.
Matthew Zeitlin

JetBlue wants you to know that it's the Nice Guy of the airline industry. Not only will it not have goons drag your beaten and bloody body off a plane, it won't even deliberately overbook flights in the first place.

“We are committed to our policy of not overselling flights,” JetBlue chief executive Robin Hayes told analysts in April. "We don't oversell our flights."

But when it comes to bumping people from flights without their consent, JetBlue is currently the leader of the pack, according to Department of Transportation data.

In the first three months of this year, 1,415 JetBlue passengers were, in the parlance of the Department, "involuntarily denied boarding." That comes out to 1.61 involuntary denials per 10,000 passengers — a rate higher than any other US airline, according to the data.
https://www.buzzfeed.com/matthewzeitlin ... e-from-its



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wavey davey
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Re: United Airlines - Flying the unfriendly skies

Post #132 by wavey davey » Tue May 16, 2017 7:04 pm

RTH10260 wrote:on the lighter side :-D

Irish reply to United Airlines
How Irish Airline companies harasses and intimidates it's customers




That's funny!

I sometimes fly with an accordion, and I do *not* check it in as baggage. I have never been asked to play it while on the plane, but I might play it at the gate area while waiting.

This was from last Saturday at the Gator By The Bay festival in San Diego. No air travel on this one. It was ~400 miles by beat up old mini-van

Image



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kate520
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Re: United Airlines - Flying the unfriendly skies

Post #133 by kate520 » Tue May 16, 2017 7:13 pm

Zydeco Mud Bugs?


Service to others is the rent you pay for your room here on earth.

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Sterngard Friegen
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Re: United Airlines - Flying the unfriendly skies

Post #134 by Sterngard Friegen » Tue May 16, 2017 7:24 pm

:fingerwag: C'mon Wavey Davey. A photo won't do. We want a video with sound!



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wavey davey
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Re: United Airlines - Flying the unfriendly skies

Post #135 by wavey davey » Tue May 16, 2017 9:50 pm

kate520 wrote:Zydeco Mud Bugs?


Yes, ma'am.



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kate520
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Re: United Airlines - Flying the unfriendly skies

Post #136 by kate520 » Tue May 16, 2017 11:55 pm

I need to get out to see you guys play sometime. :dance:


Service to others is the rent you pay for your room here on earth.

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Re: United Airlines - Flying the unfriendly skies

Post #137 by Somerset » Wed May 17, 2017 6:37 am

wavey davey wrote:
RTH10260 wrote:on the lighter side :-D

Irish reply to United Airlines
How Irish Airline companies harasses and intimidates it's customers




That's funny!

I sometimes fly with an accordion, and I do *not* check it in as baggage. I have never been asked to play it while on the plane, but I might play it at the gate area while waiting.

This was from last Saturday at the Gator By The Bay festival in San Diego. No air travel on this one. It was ~400 miles by beat up old mini-van

Image


I had no idea Roland makes accordions. I've owned a Roland keyboard or three ;)



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tek
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Re: United Airlines - Flying the unfriendly skies

Post #138 by tek » Wed May 17, 2017 7:19 am

Off Topic
My fave accordionist used to shill for Roland..
https://www.youtube.com/watch?v=J075BxrlZG0
Music starts at about 4:00

I've seen him live many times as part of the Django Reinhardt All-stars, amazing performer and decent guy..



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p0rtia
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Re: United Airlines - Flying the unfriendly skies

Post #139 by p0rtia » Wed May 17, 2017 7:28 am

I'm sitting at RSW in Ft. Myers, FL, about to board UA flight something or other to Newark.

Last night UA sent me an email asking me if I was willing to change my flight because of overbooking. I was, but they only offered me $250 bucks (and no free tickets or upgrades), so I declined.

Got me thinking of what my price was, though. Decided I'd start to get interested at about $500. I'm not sure, but I think this makes me a cheap date.

See ya'll on the other side -- assuming Comcast really did turn on my Internet. And assuming that the cable didn't get dug up and sliced by the town snow plows again this winter.


No matter where you go, there you are! :towel:

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Maybenaut
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Re: United Airlines - Flying the unfriendly skies

Post #140 by Maybenaut » Wed May 17, 2017 10:46 am

My husband was on a United airlines flight yesterday. He told me that the woman in the seat next to him kept putting her purse in the aisle and gave the flight attendants a lot of crap when they told her that she had to keep it under her seat. Then she kept getting up when the fasten seatbelt light was on. He said it was obvious that the flight attendants were being super, super nice to her, while she was just giving them a lot of verbal abuse. And they just smiled and took it.



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Maybenaut
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Re: United Airlines - Flying the unfriendly skies

Post #141 by Maybenaut » Thu May 18, 2017 2:56 pm

I saw this article today. Army reservist was traveling home and his military duffel was over the 70lb-per-bag weight limit (the article doesn't say how much the bag weighed), so he'd have to pay a $200 fee. United told him he could get a second bag and transfer some of the contents and they wouldn't charge him for either bag. He declined to do that, then he complained to the press. He said,
There was no empathy to the situation. I'm not looking for sympathy, but some form of empathy in the situation. There was none of that. It was just cold. I had to either pay or leave the bag.


United then issued a statement:
We are disappointed anytime a customer has an experience that doesn't meet their expectations, and our customer care team is reaching out to this customer to issue a refund for his oversized bag as a gesture of goodwill.


I'm actually with the airline on this one. I know it doesn't directly cost the airline any more to move a heavier bag, but there is some increased risk of injury to its baggage handlers, and a potential indirect cost to the airline in lost time when its workers are injured. I have no problem with them passing that cost to the customer in the form of a fee for an overweight bag.

And this guy is so full of shit when he says he had to "either pay or leave the bag." He was deployed to Afghanistan but the trip was between El Paso and Austin. I have a hard time believing that he couldn't find another bag in or near the El Paso airport.

I'm a little disappointed that the airline offered to refund the money, even as a "gesture of goodwill." They didn't do anything wrong.



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jmj
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Re: United Airlines - Flying the unfriendly skies

Post #142 by jmj » Thu May 18, 2017 3:30 pm

I feel that the intense media coverage of the original debacle prompted some people to jump on the bandwagon and try to get some preferential treatment by airing their grievances to the media. And the media plays into this to some degree because they don't want to miss the next big story. These minor annoyances happen all of the time when traveling on an airplane, but they generally haven't been treated as news. But since the Dr. Dao incident, the bar seems to be a lot lower for reporting them.




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